Solent Pulse: Health & wellbeing text messaging service created for Solent NHS Trust
Frank Health designed and developed a new patient accessed clinical text messaging service for young people and parents to text clinical staff securely for information and advice.
The platform was required to house the text messages being received, enable staff to login and type responses which are then delivered back to the client as a text message.
The service, called Solent Pulse, provides dedicated messaging numbers for Health Visitors and School Nurses in both Southampton and Portsmouth, and is now live in operation. Frank also designed the branding and offline collateral including posters, badges and business cards.
This platform can potentially be rolled out into other areas of the Trust, including for example CAMHS and Therapies.